I think they was trying to get me to pay for something. Cause they knew that I told them the exhaust was un finished and was hanging down. They didn't want to look irresponsable. But I refused to pay for anything minus the key reprogram. They just didn't care.
Both the service department manager and the mechanic looked legit when I came to pick the car up and they kept to the story that they drained the oil and found it flooded with antifreeze. Yet had they actually drained the oil they would have noticed the exhaust at that point. They wasn't going to admit to it.
Do one thing every day that scares you. -Eleanor Roosevelt