Originally Posted by FordCustomerService
I want to get you escalated to your region's Customer Service Manager. Send me a PM with your VIN, estimated mileage, preferred servicing dealer, and a daytime phone number. I'll send your info up the ladder and have your CSM reach out to you.
I tried sending you a PM. It may have gone through, but I don't see it listed in my sent messages. I will try sending it again, but let me know if you do not receive it.