Focus Fanatics - View Single Post - Unusual noise
Thread: Unusual noise
View Single Post
Old 11-08-2012, 01:28 PM   #3
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,090
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by WilliamT View Post
We have a 2013 Focus SE. When either of the front doors are opened something in the left front corner of the engine compartment starts making noise. Sounds kinda like an electrical relay or something trying to energize.
If the engine is not started the noise keeps up for a few minutes then quits.

When we asked the Dealer, they really couldn't tell us what what was making
the noise but assured us that it was normal...
Hi WilliamT,

If possible, take your vehicle for a test drive with the Service Advisor sitting next to you. If you can replicate the noise while they are in the vehicle with you, they'll have a better shot at accurately diagnosing your concern. Also, as whynotthinkwhynot stated, swinging by a different Ford dealership for a second opinion is an option as well.

Feel free to contact me via PM if you have any other questions or concerns. I'm happy to see how I can help!

Quote:
Originally Posted by whynotthinkwhynot View Post
...Here's what I'd do, pop the hood, open the fuse box, open a door, find what is making the noise. Find another dealer, show them what you found. If they repair it, then you've found the dealer that you should be taking your car to.
Thanks for the good info, whynotthinkwhynot!

Have a great day,
Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordService is online now  
    Reply With Quote