Originally Posted by maxknox
no moonroof here. definitely leaking in around or near the hatch.
Looks like the water leaks into the rear, fills the spare tire well and sloshes forward with the movement of the car going under the seats(getting them wet in the process) and soaking the carpet.
Could still be the same c-pillar area for the leak source with or without a moonroof.
Have you considered making an appointment at your dealership so they can take a look? Additionally, I'd be happy to get your case escalated to your regional customer service manager; just shoot me a PM with your details, including VIN, dealer, mileage, daytime phone number, and full name. I'll get your information in the hands of your CSM and ensure that things move forward.
Have a great day!