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Old 10-29-2012, 09:30 AM   #5
FordCustomerService
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Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

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Quote:
Originally Posted by lvfanqie View Post
I have the same problem as you. I went back to dealer and ask for repair. Dealer checked with ford and they claim it is built this way after a certain day of 2012. How ridiculous. It is. I plan to write an official letter of complain to ask for repair. Do you want to join?
Hi lvfanqie,

I would advise that you reach out to Ford Canada. They'll be in the best position to assist you. They can be reached at 1-800-565-3673. Feel free to reach out to me via PM if you have any additional questions or concerns.

Thanks,
Crystal
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