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Old 10-29-2012, 09:02 AM   #48
FordService
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Quote:
Originally Posted by butiwantedapony View Post
I bought my 2012 Focus SE Hatch in February and it has now overheated 3 times. The heat also only work intermittently, which I am just learning now that the weather is getting cool again. It has 21000 miles on it and the first time it overheated was around 18k...I have an appointment on Monday for it again. I will probably take it there today though and demand a loaner car because I have to make a 6 hour round trip tomorrow and don't trust my brand-new car :(
Hi butiwantedapony,

I want to jump in here and get your case escalated to your region's customer service manager. Shoot me a PM with your VIN, dealer, mileage, full name, and daytime phone number; I'll get the ball rolling.

Thanks,
Crystal
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