Originally Posted by LouBomb
Received the product from ED, the packaging was perfect. That thing could of gone thru world war 3 and still survive in one piece. Very pleased. The product itself had fitment issues that were beyond basic customization, it required some extensive cutting. Contacted ED, filled out a claim form and was offered a full refund if i destroyed the product, or a partial refund if i kept it. Of course I had to keep the product due to the fact i had no other bumper and I was time constricted. ED made the transaction smooth and fast. No bs'n around. got my refund within 24hrs. Even tho the product was not what I expected they made me whole. So Props to ED.
We do apologize for the difficulties with this new part. I hope you are happy overall and you continue to support us. We don't leave anyone hanging, especially when you purchase from us directly.
Also, thanks for the feedback, we always see the negative side of things and its a million times harder to get positive or partially positive feedback.