Focus Fanatics - View Single Post - Think I figured out the shuddering when starting from a stop...can't believe it
View Single Post
Old 10-10-2012, 10:39 AM   #214
dan50
Focus Addict
 
Join Date: Nov 2011
Fan#: 91789
Location: Too much info, IL
What I Drive: 2012 SEL White Platinum 5 Dr 302A

Posts: 1,130
FF Reputation: 11 dan50 Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by smizak View Post
Where did you get that information? I've never seen any of these reps admit to a problem anywhere, they just say to contact them.

Ford handing me a piece of paper explaining the transmission and basically telling me that I'm an ignorant yokel who doesn't understand the technology gives me no confidence at all that they are working on a solution or give a crap about their customers.
Take a look at post 27 (9/28/12) of a thread titled "The competition", for one. Ford and the dealer network are both exposed here and while neither is exactly distinguishing themselves, the dealer network sure seems to be a big part of the problem.
dan50 is offline  
    Reply With Quote