Originally Posted by FordCustomerService
I'd suggest reaching out to your Service Departments and fill them in on what you're experiencing. They'll be able to tell you if this is normal function or not and give you a little peace of mind.
As always, feel free to reach out to me via PM if you have any additional questions or concerns.
As I said in the other thread, service departments are *not* doing that, though. Ford has told them that shudder is normal for this transmission, so as soon as they hear the words "shudder" or "movement" they immediately just spout the "Working as intended" line.
The dealerships aren't even accepting information on the cars.