Focus Fanatics - View Single Post - Think I figured out the shuddering when starting from a stop...can't believe it
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Old 10-05-2012, 09:00 AM   #120
dan50
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Join Date: Nov 2011
Fan#: 91789
Location: Too much info, IL
What I Drive: 2012 SEL White Platinum 5 Dr 302A

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Quote:
Originally Posted by Quantos View Post
Wow.

The stupid thing is that they had a car working well, then they mess it up with an update, and then claim it was meant to be like that from the start.

I wouldn't expect normal customer support to be able to fix it right away, or even mechanics at a dealer, but what they need to understand is that this needs to be brought up to the people that make the updates. This does sound like lawsuit material if Ford takes no further action. :/
To be fair, 12b37 did help a lot of us. In my case it moved the DCT from being completely unacceptable to merely annoying. One would hope there's another update in the works...
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