Originally Posted by noahsfocus
Wonder how hard it will be to convince the service dept to do this? Your post helps and I'm sure will be used by many to get this looked at.
I don't have any oil or residue on the outside of my transmission and do not always have the shudder. I think it will be hard to get the dealer to look at mine without any oil showing.
Found this in another thread
From TSB 11-12-13:
1. Inspect the base of the transmission clutch housing for evidence of transmission fluid leak. Transmission fluid will be slick versus sticky. If the fluid leak is sticky and honey colored, it may be mistaken for engine oil or transmission lubricant. This condition may be caused by excessive rust inhibitor applied to the flywheel during manufacturing. Wipe clean the rust inhibitor from the transmission housing with Motorcraft® Metal Brake Parts Cleaner or equivalent.