i tried a master reset today but the skipping persists. my focus is one of the late builds and i think sync has the latest updates.
i guess i'll go to the dealership to see if anything can be done. maybe i can get someone to ride around with me for 20-30 minutes to actually hear the skipping because there's no way i'm leaving my car there 2-3 days while they dick around with it.
in the end i'll bet i'll just have to live with it skipping.