Ford Focus Forum, Ford Focus ST Forum - View Single Post - Rattling from door area stereo when playing music?
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Old 09-26-2012, 11:46 AM   #59
FordService
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Quote:
Originally Posted by santacruzfocus View Post
2nd time I took my 2012 Focus SE (6 speaker) in for the annoying vibration coming from both doors when playing music. Service did verify vibration and added some adhesive to the door clips. However, it was noted on the repair order as: 'Noted some improvement but for this design this is normal.'

I have 7,500 songs on my ipod that do not sound very good in this vehicle.

Not acceptable!

Hi santacruzfocus,

Are you happy with the repair that was made to your vehicle? Are you still experiencing vibration in the doors? If not, I'm happy to get you escalated to your region's Customer Service Manager; just send me a PM with your VIN, dealer, estimated mileage, and daytime phone number. I'll take care of everything from there.

Thanks,
-Crystal
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