Originally Posted by sirhawkeye
What you hear and feel is common in these cars. I'm not saying that it is supposed to do that, but after driving many of them around over the past year (about 5), they all makes these noises.
I personally feel the violent shaking is a mechanical issue with the gear not fulling engaging. I just took mine in for this issue, and although the dealer says it's "normal" (like they always will say), they at least will look at it. I will say that the DC transmission feels different than a standard automatic that most people are used to.
But yes your problem is a common issue and it is frustrating many people. I would try to work with your dealer first to get it in, and if that doesn't work, contact FordCustomerService (send them a PM) and they should be able to help.
You may want to check with the dealer to see if you're car has the latest PCM programming update. This may not solve the issue, but may help narrow down if it is a mechanical issue or not. That's what my dealer is trying to figure out with my car. But I do have the same problem as your experiencing: the grinding, and the "hopping" during acceleration.
Please read the rest of this thread. Their car has been in the shop for repair. It's in for clutch replacement now and already has the current PCM calibration (installed 2 times).
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Will aka Misfire
2010/2011/2012/2013 Ford Master Certified Service Advisor
2003 LX "traded in"/2010 SES "traded in"/2012 SEL Hatch "current"