You could try asking "FordIVTeam" in a PM. That's our on-site Ford Sync corporate rep, and she should have answers for you. Her name is Jacyln IIRC. Just go to the User CP link in the dark blue banner above, then look for "Send a New Message" over on the left hand side about halfway down under "Private Messages", start typing "FordIVTeam" in the Recipent box, and a link for FordIVTeam should pop up.
Don't expect a response until Monday during regular work hours.
---The Complete How-To Archive--
Moderating everything now, let me know if I can help.
Originally Posted by the user formerly known as ZX3_Chick
You're special aren't you.