Originally Posted by jagreene
This happened to me twice as well. The only reason I think they took the car in on the third attempt was because it was shaking like crazy on every take off... and I requested the tsb for the struts to be done. You can tell your dealer that my car had the horrible grinding noise and shaking and has lead to the clutch going. (Although my car is still in the shop getting its second clutch replacement because the first didn't work.) So I can't tell you just yet if my car is fixed... but I can tell you I have been in your situation and I understand your frustration. I asked for the service manager, called ford service reps twice... it's been a long, long battle and I'm sure it isn't over.
Thanks everyone, it sucks that we are in this situation.