search syncmyride. register and follow the instructions on the website. you will need a flash drive and will be going back and forth from the car to your compy as it checks for the current version you are using, downloads the update, installs and verifys. its done by ford so you can trust the service. mine used to do the same. i cant say that i have had that problem in a year or so. but it is best to let it create the speach commands for a few minutes then try again. dont rush it.
2008 Vista Blue SES Coupe 5spd FRPP Zx3B Suspension
5000K D2S Retrofit
130,000+ miles and still on factory brakes and clutch!
Rep Points dont add themselves