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Old 09-14-2012, 03:19 PM   #1195
HuskerFocus
Focus Enthusiast
 
Join Date: Jun 2012
Fan#: 100149
Location: Champaign, IL
What I Drive: 2012, Ingot Silver, SEL Hatch

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Quote:
Originally Posted by FordCustomerService View Post
Hey gang,

Heads up! I'm the new Ford Service representative around these parts. Please remember that I can lend a hand by escalating to the Customer Service Managers for your area. For those who haven't already, please send me a PM with your VIN, contact info, mileage estimate, and preferred servicing dealer.

Thanks!

-Crystal
Crystal, I have a question for you ... what do you do if the noise/issue comes back? So far, mine hasn't (worked on driver side front...but passenger side front is now starting), thankfully.

But I haven't heard/seen a definite course of action from anyone since some dealers have refused to work on it again after the first 'fix' ...

Thanks.
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Vehicles: 2012 Focus SEL - Ingot Silver - +MyFord Touch
Mods: Drop in K&N Air filter, 30% Tint
Build Date: 12/19/2011
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