[pozi240]

Where is "Misfire" now? He sure was quick to respond to you in a public forum and acted like he wanted to "make things right"... but in the end, he has to spew the same dealership rhetoric (that Ford feeds them to say).... since they are providing his paycheque. I mean, I'm not faulting him, really, if he was honest in this forum, it could be held against him by his employer later. I just love how the service writers will smile and say anything to make you go away (and hope you give a good survey review later), but really, they don't have the answers and quite frankly don't give a rat's *ss about you or I. (I'm sure they take a LOT of abuse by irate customers, so, my hat is off to them for smiling, when they can)