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Old 09-09-2012, 06:57 PM   #12
misfire
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Join Date: Jan 2006
Fan#: 31379
Location: West Chester, PA
What I Drive: 2012 SEL Hatch, 2014 Mazda CX-5

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Quote:
Originally Posted by jagreene View Post
Sorry Suss, should have clarified.

Will honestly I'd like you, my cousin Joe, the GM whoever, to all pile in and hear this car. It will definitely do the noise... It's a daily thing now and I am tired of it. Absolutely tired.
Ashley,

The ideal thing is to have the technician who is to work on it hear it as well as the Service Manager. If I hear it, I dont know what to do to fix it and the same goes for Joe Welde (Joe has a sales meeting from 9-10). If Jim hears it, he will know what to describe to the engineers of Ford. Jim can describe the noise to Engineering and the Service Manager is the one in direct contact with your Customer Relations Manager. Like I said before, I will do whatever I can in my power to help. I want you to be happy with your car as I am with mine. Hopefully with this visit we can pass on what is happening exactly to Ford and they will instruct us as to what the game plan will be. Have a great night and we will see you in the morning.
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Will aka Misfire
2010/2011/2012/2013 Ford Master Certified Service Advisor
2003 LX "traded in"/2010 SES "traded in"/2012 SEL Hatch "current"
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