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Old 08-30-2012, 04:25 PM   #215
Some Guy From NY
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Join Date: Jul 2012
Fan#: 101517
Location: Brooklyn, NY
What I Drive: 2012 SGM Focus SEL sedan DCT

Posts: 493
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UPDATE

Thanks to the help of Thomas I received a call from my regional customer service manager, Brian, and he was sympathetic to my story. I am going to receive a 3 year basic maintenance plan for free! This restored some of my faith back into Ford.

The annoying news is, I drove to Pennsylvania today where I am staying until Saturday with the crooked wheel. The alignment is definitely off as my car pulls to the right a bit. This will all hopefully be corrected along with my mirror when I bring the car back to the dealer on Tuesday.
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