Focus Fanatics - View Single Post - 2012 Moon roof leaking
View Single Post
Old 08-29-2012, 08:22 AM   #23
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,090
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Ox-y-GenIII View Post
...But anyways my phones spell check isn't recognizing moonroof as one word. Sunroof is recognized as one word. Ahh im confused now. haha.
It sounds like you need to save the word moonroof on your phone!

Quote:
Originally Posted by buyusa View Post
You do not have to get a flashlight to see the water coming in through the moon roof on my vehicle. I can reach up and catch it with my hands. Yet, so far, I have had no safisfaction in four attempts to get the leak corrected. In fact, it is leaking much worse now than when I originally purchased the vehicle. I owned a Chevrolet with a sunroof and had no leaks at all, so the explanation that 'all moon roofs leak' is unacceptable. Ford Customer Service has been very frustrating.
I see that your dealers said it's operating normally. Did you receive the confirmation e-mail from our Customer Relationship Centre?

Thomas
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordService is offline  
    Reply With Quote