Originally Posted by FordIVTteam
As long as you have the automatic phonebook download feature turned on, the system should update accordingly the next time you connect with the vehicle. To confirm, press the menu button and go through the following sequence: SETTINGS > PHONE > MANAGE PHONEBOOK
Weird, but I don't seem to have that path on my SYNC. It went more like SYNC-Media Phone > Phonebook.
Anyway, I looked at what was in the Phonebook, and now it is only what I have in the preferred list, not the entire contents of my address book. It is no longer trying to call email addresses...
Thanks for your help!