Actually, I've had no problems with mine. I'm just referring to the folks that seem to be having problems that are inexplicable, as they keep recurring after multiple re-flashes.
I've seen a few Youtube videos that highlight problems that my car has never had, so I know a problem exists. But I do feel sure that there are a few out there that are blowing it out of proportion. Does my DCT behave itself 100% of the time? Hell no. I was driving out of the dealership on Saturday morning after my grille shutter recall was done, and it SLAMMED into second gear while driving through the parking lot. I just don't think the DCT likes to putt-putt around, and this is something that I accept about it. I suspect that there are people who aren't willing to accept that there are ANY differences between it and a traditional auto, and they're in for a disappointment.
This is the other reason that dealerships are in such a tough spot. If someone had bought MY car, expecting it to feel exactly like their last automatic, it'd probably be in the service department every week. There's nothing a dealership can do about the way it feels. A DCT is a DCT, and it'll never be a slushbox. But how do you explain this to someone who's set in their ways and has certain unrealistic expectations, especially when they don't know why their expectations are unrealistic? Rock - Hard Place.
So, I think this whole DCT drama is a combination of some cars with REAL problems, combined with cars like mine that just feel different, and therefore are deemed defective by their owners, when they're really not.