Focus Fanatics - View Single Post - 2012 5-Door tail lamp scratching body
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Old 08-07-2012, 12:25 PM   #11
FordService
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Quote:
Originally Posted by mwetmore View Post
I found this happening on my black hatchback on the rear passenger side, doesn't seem huge yet but there is some wear. I have to take it in on Friday for 12b37 and 12s29 and an oil change, so this will get added to the list.
Quote:
Originally Posted by kxweil38 View Post
I noticed this on my passanger side this evening. I have heard of 12b37, but not 12s29. What is that?...
Quote:
Originally Posted by Hodge Podge View Post
Wiper motor recall...

More specifically, "PASSENGER SIDE WIPER MOTOR ELECTRICAL CONNECTOR INSPECTION AND REPAIR"

Some details can be found here: http://www.focusfanatics.com/forum/showthread.php?t=284025

Cheers
I'd like to escalate this with the Customer Service Manager of your regions; please PM me your VIN, mileage, contact info, and dealer city/state. He/she will be able to coordinate with you and your dealer on necessary repairs. Thanks for jumping in on the 12S29 details, Hodge Podge!

Quote:
Originally Posted by nerdrage View Post
I got my car back last night. They put a new tail light on, but they still had to play with compression clips to make it fit perfect. Paint scratch is gone. Im happy...
Quote:
Originally Posted by craigsfocus View Post
So I took my car in last Monday and just got it back today...Its fixed and I got my Focus back. ...
It's back in your beloved arms! Remember, good things come to those who wait. This link will come in handy for routine maintenance: http://owner.ford.com/servlet/Conten...iceCouponsPage. Please keep an eye on this area from time to time; I can be reached by PM if you need anything.

Quote:
Originally Posted by agscali View Post
My car has the same exact paint chip on the same place!!!!!

Ford dealership will be transporting my car to a body shop to get it fixed.

Does anybody have white spots that look like the paint is chipping off on their hood??
Quote:
Originally Posted by agscali View Post
They will also check out the speakers? Mine is starting to rattle but on the passenger side..
Quote:
Originally Posted by agscali View Post
Can you send me the link of where i can purchase it? I have some of those 'rock chips' on the side of the car...
Quote:
Originally Posted by agscali View Post
And all this is covered under the warantee or extended service plan...right?...
Quote:
Originally Posted by agscali View Post
...I should probably go ahead and get help from the ford peeps on here since my local dealership can't seem to coordinate anything. Its frustrating, having to go back several times to get things fixed :/
Totally agree with you! Please PM me your VIN, mileage, phone number, and dealer information; I'll loop in your area's Customer Service Manager. Your dealer is the best party to advise you on warranty coverage. They can also look into your speakers and parts availability; just make sure you mention this to them. Remember to visit our official parts site for more details too: http://www.fordparts.com/.

Thomas
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