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Old 08-06-2012, 11:36 AM   #932
Sonic_HedgeHog
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Thomas,

How much is FORD looking at this from our perspective and taking note of poor service visits? I would hope they'd be using some of this info to go after poor service performers and use a shape up or ship out attitude. How do you think/feel about cars getting turned away for warrantied service?

Thanks...
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