Originally Posted by Kabigon
They do know the reason and they have determined that it is cost prohibitive to correct what they consider to be a minor problem.
Kind of reminds me of a line Ed Norton, a recall specialist employed by the fictional, "major" automobile manufacturer FMC, uses in the movie Fight Club:
...should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.
A clunky suspension isn't life or death, but it's still a numbers game. Admitting there's a problem with their vehicles - whether a widespread issue exists or not - could be very costly for Ford.