Focus Fanatics - View Single Post - 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
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Old 07-21-2012, 09:34 PM   #832
Shantheman2012
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Join Date: May 2012
Fan#: 98655
Location: Kansas City, MO
What I Drive: Fmr: 2012 Ti Sedan Now: '13 Taurus

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Quote:
Originally Posted by misfire View Post
I just wanted to chime in on this. Yesterday, a Ford Field Service Rep came in at the Ford dealer that I am an assistant service manager at. He asked us if we'd had anyone coming in with this concern. We said no and I mentioned that my SEL does this. He said that they have replaced sprigs and struts on numerous vehicles and that the noise came back in them all. The engineers have deemed it normal and no repair is to be attempted any longer.


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Maybe I'm missing something here...but what you just shared basically means while 99.9% of the cars on the road DO NOT have this issue...we are supposed to be good with "it's normal...so quit complaining" with regards to our brand new 2012 vehicles??

My grandparents all the way to me have been Ford customers almost exclusively...what a shame Ford is actively trying to change that.
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