Originally Posted by misfire
I just wanted to chime in on this. Yesterday, a Ford Field Service Rep came in at the Ford dealer that I am an assistant service manager at. He asked us if we'd had anyone coming in with this concern. We said no and I mentioned that my SEL does this. He said that they have replaced sprigs and struts on numerous vehicles and that the noise came back in them all. The engineers have deemed it normal and no repair is to be attempted any longer.
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Maybe I'm missing something here...but what you just shared basically means while 99.9% of the cars on the road DO NOT have this issue...we are supposed to be good with "it's normal...so quit complaining" with regards to our brand new 2012 vehicles??
My grandparents all the way to me have been Ford customers almost exclusively...what a shame Ford is actively trying to change that.
2012 Ingot Silver Ti Sedan
Former: 2005 Focus Hatch SES, 2004 Mazda3 5door, 2001 Focus Hatch ZX3
"Son, your ego is writing checks your body can't cash..."