sync direction download
Already did all that- twice! Using a Blackberry Curve on Verizon. Master reset doesn't help. Ford dealer clueless. Had the car all day, told me "bluetooth wasn't turned on". That's B.S. since the phone worked fine.
Sync rep told me they would have to do a fuse pull ( I suspect disconnect main power and wipe KAM). Back to dealer on Monday.
BTW- for no reason, at random times, the system will suddenly issue a turn-by-turn direction for a previous route.