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Old 07-19-2012, 11:04 AM   #84676
klodkrawler05
Sooooooooooo EURO
 
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Join Date: Jun 2007
Fan#: 47771
Location: Lowell, MI
What I Drive: BMW's

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progressive is pissing me right the off.

everytime someone calls me from there they give me a return number/email and neither the email or the phone number ever goes directly to them it just takes me to the main progressive page and then I have to wait at least 1 day before i get a call/email back.


thankfully I've beat the system. one of the agents accidentally emailed me from his proper work email last night after hours. NOW I send emails from my work email, marked high importance, with delivery and read receipts.

amazingly now that I can track when its been delivered/read they're replying within minutes.


just sucks that its taken this much hassle when Josh at AAA would get back to me almost instantly day/night weekdays/weekends
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