You're very welcome, Kramer2K!
Engineering is aware and they're investigating some possibilities to correct this. As I obtain new information, I'll pass it along. Announcements will also be made here:
FORD IN-VEHICLE TECHNOLOGY TEAM
p: 800.392.FORD (Prompts 1 then 3)
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford