Focus Fanatics - View Single Post - 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
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Old 06-28-2012, 06:31 AM   #614
fcbaldwin
Focus Jr. Enthusiast
 
Join Date: Apr 2012
Fan#: 97264
Location: Powhatan, VA
What I Drive: 2012 Ingot Silver Titanium HB

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Thomas,
I've sent my PM to you with the requested info. Thanks.



Quote:
Originally Posted by FordCustomerService View Post
Hello everyone -

I'm in the process of compiling information for all who are still experiencing issues after having the 12B37 Customer Satisfaction Program completed. The program I mentioned specifically deals with transmission and hill-start quality.

After viewing this thread, I'll also include information concerning the clunking/rattling of the suspension in the 2012 Focus. If you're still experiencing these issues after visiting your dealer, please send me a short PM with your VIN and a brief description.

After I have all of the details properly documented, I plan to forward both issues to our engineering rep.

Hope to hear from you all soon,

Thomas
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