Quote:
Originally Posted by FordCustomerService
By the way, we're monitoring this thread very closely and are hard at work with compiling information from all customers.
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So why isn't Ford addressing this issue within the US here and possibly global? Are these problems just coming out of the cars built here in Michigan? I am really hesitant to take my car in. Seeing some poor guys/gals on here having to take their car in up to 3 times or more for an obvious "that's a sound a brand new car SHOULD NOT make"....c'mon. My dad has worked at Ford for over 33 years now and we have had multiple Ford vehicles, I know when something obvious up front is not what it should sound like. What's being monitored specifically/what actions are being taken? {And my luck so have it I will take my car in and just get the run around}