Focus Fanatics - View Single Post - TSB 12-02-17 - Steering issue - New TSB?
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Old 05-24-2012, 09:00 PM   #135
Scott W
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Join Date: Mar 2012
Fan#: 97094
Location: Pleasant Hill, IA
What I Drive: 2012 Black SE Sport

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Quote:
Originally Posted by pinkerton81 View Post
Dealer just replaced my rack. It took a week to get parts. After a 35 mile drive this morning, I'm not convinced this problem is gone. It's definately improved, yet still doesn't track like a 'normal' vehicle. I'll give it some more time.

The dealer also did the DCT TSB (which seems to have eliminated the chugging from start), wiper connector checks, and they found a "twisted" CV boot leading to it's replacement along with an axle.

The rack manufacturer (TRW?) is probably having much difficulty keeping up with these replacements.
People that read about the steering rack issues have to keep in mind that the ones that have issues are a very small part of the units built, upwards of 150,000 so far. Speaking from my experience it sucks to be one of the owners that has the problem and have the Dealer try to dismiss your concern. Get in touch with Noemi and get the help you need, that is how mine got taken care of.
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