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Old 05-15-2012, 03:32 PM   #263
ricomtl
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Join Date: Apr 2012
Fan#: 97818
Location: Montreal, Canada
What I Drive: 2012 Focus Titanium Hatch Tx. Black

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Quote:
Originally Posted by gtncpa View Post
Hi Noemi-

I am not sure if escalating it will help. It seems to be a very hard to fix problem. They are trying their best but have just not figured it out yet. I would not want them to "get in trouble" for a problem that is not fixable ... at least not yet.
agreed! after reading this entire thread, someone who's experiencing this issue is not really tempted to adventure in escalating to their local dealer. No one has walked away with a permanent fix, so who's really up to spend all that time at the dealer for some trial & error fun. On the other hand, it might take one of us who will eventually be up to his 100th visit at the dealer who will come back to report a successful fix.

glad we at least have this community here to share knowledge!
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