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Old 05-15-2012, 03:08 PM   #261
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Join Date: May 2011
Fan#: 86143
Location: Midland Park, NJ
What I Drive: 2012 Black Titanium Hatch

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Hi Noemi-

I am not sure if escalating it will help. It seems to be a very hard to fix problem. They are trying their best but have just not figured it out yet. I would not want them to "get in trouble" for a problem that is not fixable ... at least not yet.
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