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Old 05-04-2012, 02:41 PM   #38
FordService
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Join Date: Oct 2010
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Location: Dearborn, MI
What I Drive: Ford Focus

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Quote:
Originally Posted by KukaaKatchou View Post
...As soon as the engine warms up I get warm air on any setting of the thermostat if AC is off. I have to go in for transmission problems (after only 2 weeks with the car!) so I'll ask them to check this as well *sigh*
Hi KukaaKatchou,

Itís a pleasure to meet you!

Iím glad your Focus will be visiting the local Ford dealer. A representative from the Ford of Canada Customer Relationship Center will also be happy to assist. Give them call at 1.800.565.3673 when you have a chance.

Quote:
Originally Posted by dcamfam View Post
my 2012 is in the shop for a second time. 4000 miles... air conditioner is great, then stops blows hot or warm humid air and a weird smell....
Hello again dcamfam,

Thank you for your patience as the dealer repairs the issue.

Have you contacted the Customer Service Manager assigned to your case previously? Send me a PM with the request; I'll be happy to do so on your behalf.

Noemi
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