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Old 03-30-2012, 11:21 AM   #34
sailor
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Join Date: Jun 2008
Fan#: 57268
Location: Williamsville, NY
What I Drive: 2004 Pitch Black ZTS 2.3 5spd.

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FWIW, if reliability is your main concern, you should ALWAYS buy a vehicle near the end of it's "life cycle" - just B4 a new model comes out & AFTER all the "issues" that cropped up in miles of real world experience have been addressed....

Being "first on the block" with a great new piece of technology can be wonderful, it also can be a pain as issues crop up & are worked out....

"Brand New" & "Old Clunker" are both things to stay away from...

IMHO, "automated manuals" of various types are going to replace "automatics" of all sorts as time goes on for most applications, just as "direct injection" is going to replace the current std. types of fuel injection. BOTH are more efficient & have been "proven" in high performance (race) applications, but there WILL be "teething troubles" as the technology is adapted for everyday use & mass production.

The "break in" period for the clutches, and the "learning curve" for the software are both REAL issues that effect the performance & "feel" of the unit, so they're NOT "playing games with you" on that score. The poor customer relations skills of some dealer people you have dealt with are another matter....

"working through the process" when dealing with warranty issues can be a REAL pain, but the LESS confrontation involved, the MORE that a dealer or manufacturer's rep. can do for you... Hard to remember when you're upset over an issue, but it DOES pay off...

Once "legal action" gets threatened, the process comes to a near halt, as EVERYTHING is then carefully documented & only the minimum legal obligations (as opposed to "good will" adjustments) are carried out...

Sorry you seem to have gotten one with MORE than the "usual" share of new car issues, hope some of these comments help you deal with it!

Having been on both sides of warranty claim issues, I've learned that being careful in what you say & "picking your battles" tends to pay off... Some Dealers aren't the best (to say the least), the Manufacturer's rep. is your best friend in these cases - treat THEM well & they'll do all in their power to help you...

Luck!
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