Originally Posted by darkangelism
Should we be PMing you if we get this done, or just if we have issues with our dealer, mine has the issue but it is minor enough that I am just waiting until i go in for a oil change and don't expect any issues with my dealer doing it.
You may PM the requested info if your Focus is experiencing symptoms similar to the ones stated on the thread. Once I have escalated the concern, the CSM in your area will contact you to address your concern and make sure you have made an appointment with the local Ford dealership to have the issue addressed.
Originally Posted by me2000
Took her out on the highway today for my commute to work and it still is SO much better. My car feels like it's new!
Driving through my office complex was better too (at low speeds).
Good job, Ford, on the update!
Ahhhh...so love to hear this. Happy cruizin!
Originally Posted by Red 2012
...I'm at four days at dealer service...and counting.
Hi Red 2012,
I'll be more than happy to escalate your concern to the Customer Service Manager in your area. Send me a PM with the requested info to begin the process.
Take care all!