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Old 03-29-2012, 01:22 PM   #73
FordCustomerService
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Join Date: Oct 2010
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Location: Dearborn, MI
What I Drive: Ford Focus

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Quote:
Originally Posted by Zillon View Post
That's my next step. I'm expecting a call from my CSM this afternoon, so when she does give me a call, we'll go from there...
Hi Zillon,

I would like to know the status of your Focus and the visit to the dealer. Can you give me an update when you have a chance? Thanks.

Quote:
Originally Posted by theos2 View Post
I...Ford Customer Service on these forums set up the appointments for me, but that didn't seem to help...
Hi theos2,

How long ago did we set up this appointment? I searched my inbox, but was unable to locate a PM from you. When you have a chance, can you re-send the PM. Appreciate it!

Thanks,

Noemi
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