Focus Fanatics - View Single Post - 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
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Old 03-26-2012, 02:14 PM   #64
FordService
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Quote:
Originally Posted by Zillon View Post
My car goes in tomorrow at 7:30 AM for one last shot at fixing this issue. Hopefully I can get things ironed out this time, because I'd love to start enjoying this car properly.
Hi Zillon;

May I inquire into the status of your Focus? Was the issue rectified by the dealership? Thanks!

Quote:
Originally Posted by 12 F-O-C-U-S View Post
I have the same problem with mine. Dealership could not replicate the problem. end links.Low speed clunk over speed bumps and potholes....
Hello 12 F-O-C-U-S,

Let's change that to a and make this the great experience you desire! Please make an appointment with your dealer and PM me with your VIN, dealer, mileage, full name, and best daytime number so I can get this escalated to the Customer Service Manager for your area.

Quote:
Originally Posted by kshew97 View Post
Mine is doing the same thing now. Started as an intermittent noise, and I was waiting for it to become constant so I can replicate it once I get to the dealership.Making an appointment for next week...
Quote:
Originally Posted by Bradl1982 View Post
Mine has been making the same noise that is being described in this thread...I'm going to have the dealership take a look at it when I bring it in for an oil change...
Hey kshew97 & Bradl1982,

Taking your Focus to the dealer is a great first step. When you do visit the dealer, please send me a PM with the VIN, current mileage, personal, and dealer contact info so I can begin the escalation process to the Customer Service Manager in your area.

Thanks,

Noemi
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