I tried to load the Gen 2 software and it gets to the final screen where it says "Do not remove USB stick until you press OK and conclude the installation"
Only problem . . . pressing OK does nothing . . . it isn't even loaded and it's locked up.
2010 - Sterling Gray - SEL
2012 - Titanium - White Platinum Tri-Coat (SOLD 9-15-2012)
2013 - Escape Titanium - White Platinum (Delivered 9-15 )