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Old 03-16-2012, 02:19 AM   #50
jjeremyy
Focus Rookie
 
Join Date: Jul 2011
Fan#: 87605
Location: San Francisco, CA
What I Drive: 2014 ST

Posts: 23
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Quote:
Originally Posted by FordCustomerService View Post

Hey jjeremyy,

What's the status on your Focus? If you like, we can add another layer of assistance from the Customer Service Manger. Send me a PM with the VIN, current mileage, personal and dealer contact to begin the process of escalation.

Thanks all!

Noemi
Noemi - Thanks so much for the response. I'm going to give them another shot first and see what happens. I'll send you a PM if I need any help. Thanks again! :-)
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