Focus Fanatics - View Single Post - 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
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Old 03-15-2012, 03:26 PM   #48
FordService
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Quote:
Originally Posted by bobakman View Post
Well I have mine in the shop today for the Tranny noise and the "clunking" noise. I am not too concerned as of yet with the tranny noise but the clanking noise which is repeatable by slowly driving over a speed bump "Clank,Clank" I am...
Hello bobakman,

Thank you for the information via PM and your patience while the service department works on the Focus. Keep me posted on the results.

Quote:
Originally Posted by Lipshurt View Post
...It always happens going very slow over small sharp bumps. Something is loose. I'm taking it in soon
Hi Lipshurt,

Pleasure to meet you!

Shoot me a PM with the VIN, current mileage, personal and dealer contact and I'll escalate the concern to the Customer Service Manager for review.

Quote:
Originally Posted by jjeremyy View Post
...Hopefully when I drop it off Thursday, they'll figure it out...
Hey jjeremyy,

What's the status on your Focus? If you like, we can add another layer of assistance from the Customer Service Manger. Send me a PM with the VIN, current mileage, personal and dealer contact to begin the process of escalation.

Thanks all!

Noemi
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