Focus Fanatics - View Single Post - Power Steering Failure on brand new 2012 Focus
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Old 02-13-2012, 06:57 PM   #56
lutztb
Focus Rookie
 
Join Date: Feb 2012
Fan#: 94952
Location: Danville, VA
What I Drive: 2012, Grey, Focus SE

Posts: 2
FF Reputation: 1 lutztb Good Standing Member
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Quote:
Originally Posted by FordCustomerService View Post
Morning lutztb,

Welcome to the forum! You'll find some excellent advice and help from your fellow posters.

I'm Ford's residential help on the forum. When Focus owners have a concern I gather certain information and contact the Customer Service Manger to review the case. So, if you like, send me a PM with the VIN, current mileage, as well as your personal and dealer contact info to begin the process.

Thanks and again !

Noemi
Thanks. I spoke with my dealership this afternoon, and they recommended that I bring it in immediately if it were to occur again, but stated it could have just been a random glitch. I have experienced isolated idiosyncrasies like that in previous cars, so for the time being I will wait. If it happens in the future, I'll definitely take you up on your offer of assistance. This episode aside, I like the car very much, definitely more than either of our Hyundais.
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