Originally Posted by JNAGY
I am having the same issue with my 2012 Focus SE. We took it to the dealer and after multiple tests and replacing the clutch the sound is still present. The Field Service Engineer that saw the car said this is a "normal" noise. Since then our customer service with the regional service manager was closed and no further work is going to be done on the car. Can you keep me posted on if this bearing replacement works?Thank you
Hello again JNAGY,
I responded to your post on a previous thread. Figured I'll reply here as well.
As I stated, send me a PM with the VIN, current mileage as well as you personal and dealer contact info and I can escalate your concern to the regional Customer Service Manger.