Focus Fanatics - View Single Post - Issues with new 2012 Ford Focus
View Single Post
Old 12-06-2011, 04:02 PM   #561
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,152
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by goseejoe View Post
Car now has 2600 miles on it and still this transmission has not 'broke in'.
Latest issue is this trans not going into 3rd gear and the engine freewheeling.
When it did after a few seconds we were treated to a burnt clutch smell for the next 1/2 hour.
Hi goseejoe,

Sorry to hear you are still experiencing concerns. Please PM me your VIN, contact information, mileage, & servicing dealer name/state so I can help.

Quote:
Originally Posted by serathe View Post
I've had my Versa for a month and couldn't be happier. May not be as lux, but it's decent and simple more importantly I'm confident in it.

I do wish Ford would back up their product instead of brushing their customers off.
As you can see from the thread, there are many people who had their initial concerns resolved, either by me or the dealer. Those with lingering issues are handled on a case by case basis, and chances are yours would have been worry-free. I wish you the best with your new ride!

~Natasha
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordService is offline  
    Reply With Quote