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Old 11-30-2011, 08:45 PM   #244
chantspel
Focus Enthusiast
 
Join Date: Jun 2011
Fan#: 86521
Location: City, PA
What I Drive: 2012 Focus SFE Candy Blue

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I got the update done today (haven't picked the car up yet tho).

I'm anxious to see if it improved slow speed driving (stop and go). This was my biggest compliant about the car. I told them on th phone I heard about an update and wanted it applied. Guy says you need to bring it in so we can test it... Yada yada. Was expecting to have to fight to get it done but I got the call today that they applied the update. To quote the service rep "yeah turns out there is a RECALL on the specific problem you were describing so we followed the tsb to update it."

Goodluck to everyone else trying to get this done. If they hadn't I was going to say since ford is applying this software to all new focuses off the line why shouldn't I have it??

It's ridiculous that they give people the run around. I'll post back once I drive it again
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