Also, I agree with csvt2060 in that they need to do a recall for this. If the transmission is sluggish in certain situations, it can be a safety issue. I would get the pre 8/13 cars into the shop and get it updated now before they start losing customers and you are looking at him!
I will be more than willing to give Ford as much of a chance as possible. My paitence is excellent. By the way, I love the car and I give it praise. I think the fact that the 2012 Focus is built shows that Ford can change direction and build a better car. When I paid $24,500 for a compact car (when I could of gotten a midsize car), it better be good all around.