Originally Posted by jjessop
Quick update, despite my earlier positive attitude that things were getting fixed I just got off the phone with the dealer. Ford Engineering says my production date had already been fixed and my steering rack should not have an issue. OK....great, then why does my car weave gently back and forth on the highway? Back to visit the dealer (and my car) tomorrow but I'm already mentally prepared to drive it off and trade it in on a new Honda.
They are full of it. I drove another Focus that was built in October that had the steering rack issue straight from the factory, so clearly they are still putting these things out with bad racks. In fact, when the replacement rack was ordered, it was on backorder until January. Dealer put an emergency order in and then they sent one of the old part number racks. I think they are in process of switching suppliers or rack design.